Account deletion

Delete your UzaPay account

Email us from the address you sign in with, and we will delete your account and the data described below.

1. Email support@uzapay.co.ke from the email address on your account, with the subject Delete my UzaPay account.
2. Say which business you belong to. If you are its owner, say whether the business and its records should be deleted too.
3. We reply to confirm before deleting anything, and finish within 30 days.

What is deleted

• Your sign-in account: name, email address, mobile number and password.
• Your membership of every business you belong to.
• If you are the owner and ask for it: the business and all of its records, including products, photos, sales, expenses, shifts and suppliers.

What is kept

• If the business carries on, sales and shifts you recorded stay in its records, because the business needs them for its own accounts.
• Error reports that name you are deleted automatically within 90 days.